Frequently asked questions
Answers before you send.
Useful guidance about our enquiry-led courier workflow.
How do I request a courier quote?
Share your contact, route and parcel details in the quotation form. The team will review your request and contact you with a confirmed offer.
Does submitting the form confirm my booking?
No. It creates an enquiry only. A booking is created after a quote has been prepared and accepted.
Can all international parcels be accepted?
Acceptance depends on the contents, documentation, route availability and applicable restrictions. These are confirmed for the specific shipment.
Is pickup automatically scheduled?
No. Pickup requests are currently unavailable. When enabled, a requested date will still need staff confirmation.
Start with the shipment details
Let’s work out the right next step for your parcel.
No instant estimates without an approved rate card. Our team reviews each request before making an offer.